Returns placed on AliciasAnime.com are accepted within 14 days of receiving the order. Just let us know. We recommend using a trackable method to return orders, as we cannot credit back items which don't make it back to us. Please note that we will refund the cost of any items, but cannot refund the original shipping paid, as we are unable to recover those costs from the post office once the orders have shipped out. Also, the buyer must pay any return shipping costs.
Are all of your items licensed?
Are all of your items new?
All of them are brand new except for the used video games and systems.
Can I order more than the quantity you have available of a certain item?
Yep! Just let us know and we can pull from our convention inventory if necessary. We may not have more of every item, but we do have many, and we're always happy to!